Legal notice

Seller NEXTRAVELER Inc.
Representative Tsuyoshi Takashiro
Address Gaien Building 5F-B, 2-18-7 Jingumae, Shibuya-ku, Tokyo 150-0001, Japan
Phone 03-6812-9975
Email customer@lofi-coffee.com
URL https://store.lofi-coffee.com/
Business hours Monday to Friday, 10:00-17:00
Excluding national holidays and seasonal holidays.
Sales price As displayed on each product page.
Additional fees

Shipping is included in the displayed subscription price.

Shipping is available within Japan only.

Delivery to remote islands may take additional time.

How to order Orders are accepted through the online store.
Payment methods Credit card / Apple Pay / Google Pay / Shop Pay
Payment timing Payment is confirmed when an order is placed through the online store.
Subscription products are charged on the initial sign-up date and then automatically on the same day each month.
Delivery timing Subscription products are scheduled to be delivered around the beginning of each month.

Delivery may be delayed if shipping information is incomplete.
If the shipping schedule changes, customer support will notify customers.
Returns and exchanges Because this is mail-order sales, the cooling-off system does not apply.

Returns or exchanges for customer convenience are not accepted.
Returns or exchanges are accepted only for damage or defects attributable to us before delivery, with shipping costs covered by us.
Returns or exchanges are limited to products within 7 days of delivery and before the best-before date.
Please contact customer@lofi-coffee.com for inquiries.
Subscription products This is a monthly subscription with automatic renewal.

For cancellation requests, please contact customer@lofi-coffee.com by email before the billing date.
Shop Pay When using Shop Pay, payment is processed through the payment service provided by Shopify Inc. Shopify Inc. may send marketing notifications related to this service and Shop Pay. Please review our Privacy Policy and Shopify Inc.'s Privacy Policy for details.