Terms of service

NEXTRAVELER Inc. ("Company") establishes these Terms of Service ("Terms") for use of the coffee bean sales service "Lofi COFFEE" ("Service") provided by the Company. Customers using the Service ("Users") shall use the Service after agreeing to these Terms.

Article 1 (Application)	These Terms apply to all relationships between Users and the Company regarding use of the Service.
Article 2 (Definitions)	The terms used in these Terms are defined as follows. (1) "Service": sales services such as coffee beans provided through the online store "Lofi COFFEE" operated by the Company. (2) "Subscription Products": recurring purchase products that renew automatically each month. (3) "Single Products": products purchased on a one-time basis. (4) "Account": membership information registered by the customer to use the Service. (5) "Initial Kit": a kit optionally included with the first application for a Subscription Product.
Article 3 (Account Registration)	1. Users shall register an account by the method specified by the Company when using the Service. 2. Account registration is completed by registering an email address. When logging in, a one-time password is sent to the registered email address, and login is completed by entering that code. 3. If registered information changes, Users shall promptly update it from My Page. 4. Users are responsible for managing their account information and shall not transfer or lend it to any third party.
Article 4 (Subscription Products)	1. Subscription Products are recurring purchase products that renew automatically each month. Users apply after agreeing to these Terms at the time of initial application. 2. Billing: The first charge is made on the initial application date, and subsequent charges are automatically made on the same day each month. 3. Delivery: Delivery is scheduled by around the beginning of each month. 4. Cancellation: If you wish to cancel the Service, please contact customer@lofi-coffee.com by email before the billing date. 5. Purchase limit: Subscription Products are limited to one contract per person. 6. Initial Kit: When applying for a Subscription Product for the first time, an optional Initial Kit may be included. Due to its nature, cancellation after application is not accepted. 7. No cooling-off: Because the Service is mail-order sales, the cooling-off system under Japan's Specified Commercial Transactions Act does not apply.
Article 5 (Single Products)	1. Single Products are one-time purchase products accessible with a password specified by the Company. 2. Single Products are offered in limited quantities and sales end when sold out. 3. Single Products are shipped separately from Subscription Products. 4. Purchase quantity limits may apply per person. Details are stated on each product page.
Article 6 (Currency and Payment)	1. Product prices for the Service are displayed in euros (EUR). 2. Payments are settled in Japanese yen. Any difference due to exchange rates shall be borne by the customer. 3. Payment methods are limited to credit card, Apple Pay, Google Pay, and Shop Pay. 4. When using Shop Pay, payment is processed through the payment service provided by Shopify Inc. Shopify Inc.'s terms of service and privacy policy also apply to use of Shop Pay. Shopify Inc. may send marketing notifications related to this Service and Shop Pay.
Article 7 (Shipping)	1. The Service ships within Japan only. 2. Delivery to remote islands may take additional time. 3. Customers may change their shipping address from My Page. Changes completed by the 15th of each month will apply from the next delivery. For changes after the 15th, please contact customer@lofi-coffee.com by email.
Article 8 (Returns and Exchanges)	1. Because this is mail-order sales, the cooling-off system does not apply. 2. Returns or exchanges for customer convenience are not accepted. 3. Returns or exchanges are accepted only for damage or defects attributable to the Company before delivery, with shipping costs covered by the Company. 4. Return or exchange inquiries are limited to products within 7 days of delivery and before the best-before date. 5. Please contact customer@lofi-coffee.com for inquiries.
Article 9 (Prohibited Acts)	Users shall not engage in any of the following acts when using the Service. (1) Acts that violate laws or public order and morals. (2) Acts related to criminal activity. (3) Acts that infringe intellectual property rights, privacy, or other rights of the Company or third parties. (4) Acts that interfere with operation of the Service. (5) Unauthorized access or attempted unauthorized access. (6) Impersonating another user. (7) Any other act deemed inappropriate by the Company.
Article 10 (Suspension or Change of Service)	1. The Company may suspend or interrupt all or part of the Service without prior notice to Users if any of the following occurs: maintenance, inspection, or updates; difficulty providing the Service due to earthquake, lightning, fire, power outage, natural disaster, infectious disease outbreak, or other force majeure; or any other circumstance in which the Company determines that providing the Service is difficult. 2. The Company shall not be liable for any damages incurred by Users due to suspension or interruption of the Service.
Article 11 (Disclaimer)	1. The Company makes no warranty regarding the accuracy, completeness, usefulness, or other qualities of the Service. 2. The Company shall not be liable for damages incurred by Users in connection with the Service except in cases of willful misconduct or gross negligence by the Company.
Article 12 (Changes to Terms)	1. The Company may change these Terms without notifying Users when it determines that such changes are necessary. 2. Revised Terms become effective when posted on the Company's website.
Article 13 (Governing Law and Jurisdiction)	1. These Terms shall be governed by the laws of Japan. 2. Any dispute related to the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.